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An Originality Report might show a high similarity index for a number of reasons . Depending on the reason, you may or may not be able to ‘fix’ the problem. Click the description (below) that best describes your situation to learn how to solve your problem.

1、Why do my quotations show as text matches even though I cited them?

You may have inserted a direct quote and cited the author in your work, without placing quotation marks ("...") at the beginning and end of the quote. Turnitin will recognise and highlight this as matched text, which will increase the % similarity in your originality report. This is easy to fix! Insert quotation marks around any directly quoted material and make sure you have properly acknowledged the source. (Turnitin recognises double quotation marks, but not single ones). Turnitin will not always identify the actual source of matched information - it will indicate a matching source not necessarily the original source. To fix this you need to either find the quote and author in materials you have read, or find other evidence to cite instead.

2、I think I have over-used quotations

If you have used lots of quotations you might consider how you have used them. Have you explained further what each quotation means, and how it is relevant to your argument? If not, it’s difficult for your assessor to judge how well you understand the information. In many cases, the evidence you use is best written in your own words whilst acknowledging the original author. (For further advice on this, see point 4 below). Reserve quotations for times when specific language is used that can’t be expressed in a different way. For example: technical terms, a famous phrase, or a concise statement that if changed even slightly, would change its entire meaning.

3、My quotations show as text matches even though I have cited them correctly

If direct quotes are surrounded by double quotation marks (“...”) and the author is acknowledged, generally Turnitin will ignore this text (although this depends on the settings used by the lecturer). However, some Harvard referencing styles use single quotation marks (‘...’). Turnitin recognises these as text matches rather than quotations. This cannot be fixed at the moment. You just need to know that it can happen, and don’t panic if it does! Your lecturer should take this into account when assessing your work. Also consider whether all the quotations you have used are relevant. If you have a high percentage similarity mostly due to direct quotes, perhaps you are relying too heavily on quotations (see Point 2 above)

4、I have cited all sources, but my words are too similar to the original work

Some people cut and paste from original sources, then change some words to make the text appear different. This is NOT how to paraphrase, and not good practice. Most words will still match the original text and Turnitin will recognise this as a significant match. You need to develop effective reading and note-taking skills. Re-read the original work as a whole to identify the key arguments. Make brief notes about these in your own words and explain how they support your own argument (it doesn’t have to sound academic!). Now, using your notes, write sentences using more formal academic language and tone to express your thoughts.

Turnitin：http://www.zaojiance.net/turnitin-rank/